You can carry one of the below ID Proof while travelling: PAN Card, Aadhar Card Voter ID Card, Driving License, Student ID Card, Passport.

The online booking confirmation might not get generated due to fluctuations in the bank networks in most of the cases. In such scenarios we suggest you to choose a different mode of payment to complete your transaction. Before booking a new ticket, please read the following:

1. You will receive the ticket confirmation via SMS & email within 15 minutes if the booking amount is received by PAVATHI. If you do not receive the train tickets or bus booking online confirmation details within 15 minutes, the deducted amount will be auto refunded to your account within one hour. After 15 minutes you can go ahead and make a new booking.
2. Sometimes, PAVATHI might not receive the booking amount even if it’s deducted from your account. Such a scenario may arise when your bank puts a hold on the payment. Your bank may release the hold on such payments in 24-48 hours, where the amount deducted is reversed by the bank. Go to the Booking/Payment Failures section in the chatbot to find out if PAVATHI received the payment. If the Payment Received by PAVATHI is 'No' please go ahead and make a new bus booking or train tickets online booking with us.

There are numerous benefits to making a bus booking or bus ticket booking online through PAVATHI such as:

1. Book bus tickets with ease from the comfort of your home or workspace.
2. Quick and easy cancellation and rescheduling options.
3. Exclusive offers and cashback options.
4. M-ticket and e-ticket facilities are available.
5. Wide variety of bus operators, types of buses and routes to choose from.
6. Impeccable customer service.
7. Lower prices. Visit the PAVATHI website or download the app to see the benefits of making a bus ticket booking.

Yes, you can. All you have to do is log in to the PAVATHI website or app and follow the cancellation procedure. You can even call the customer care number of PAVATHI to get your online bus booking cancelled.

First, visit https://www.PAVATHI.in/reschedule and then search for your bus ticket by entering your ticket number and registered email ID. Verify your ticket details and select the date to reschedule your journey. Select a bus operator, verify every detail, and make your payment if any difference in bus ticket prices needs to be cleared.

No, you do not. You can present your M-ticket or e-ticket on your mobile device before boarding the bus. It is advisable to carry a government-issued ID to verify your identity before boarding the bus.

Yes, you can. PAVATHI has extended its bus booking services to a number of RTCs in India. Some of these RTCs are Andhra Pradesh State Road Transport Corporation (APSRTC), Assam State Transport Corporation (ASTC), Bihar State Tourism Development Corporation (BSTDC), Gujarat State Road Transport Corporation (GSRTC), Himachal Road Transport Corporation (HRTC), Jammu and Kashmir State Road Transport Corporation (JKSRTC), Kerala RTC, Kadamba Transport Corporation (KTCL), Maharashtra State Road Transport Corporation (MSRTC), Odisha State Road Transport Corporation (OSRTC), Patiala and East Punjab States Union (PEPSU), Puducherry Road Transport Corporation (PRTC), Rajasthan State Road Transport Corporation (RSRTC), South Bengal State Transport Corporation (SBSTC), Tamil Nadu State Transport Corporation (TNSTC), Uttar Pradesh State Road Transport Corporation (UPSRTC), Uttarakhand Transport Corporation (UTC), West Bengal Transport Corporation [WBTC (CTC).

PNR stands for 'Passenger Name Record.' This is generally represented as a 10-digit number on your M-ticket or E-ticket.

eKYC as a product has following benefits: Safety+ is a new feature that customers can look for when making a bus ticket booking on the PAVATHI platform. Bus operators follow strict safety procedures such as sanitizing buses after every trip, staff with masks, temperate check of both passengers and bus staff before boarding the bus, and much more. Scroll up to learn more about Safety+. Look for the Safety+ icon, which is denoted by a shield with a “plus” sign in the middle when you book your bus tickets online with PAVATHI.

After entering your route details and clicking the “Search Buses” button, a list of available buses and bus timings will be displayed. The amenities will be displayed right under the name of the bus operator under each listed option that’s displayed. Click on the “plus sign” to view every amenity available on that bus. You can even customize your search by selecting the amenities that you’re looking for by using the filters that are available.

PAVATHI offers discounts on bus tickets on various occasions. You just need to grab the perfect deal at the right time. Keep a check on PAVATHI' Offer page and grab amazing discounts and deals on your bus ticket booking.

A sleeper bus in India generally has the capacity of 32 people. 32 Volvo sleeper berths in buses ensure comfort and convenient journey for longer distance.

There are wide variety of buses in India that one can choose while booking online bus tickets. One can see Volvo AC buses, AC Sleeper, AC Seater, non-AC Sleeper/Seater, and Semi-sleeper buses. Many the buses offer good legroom, charging points, and reading light.

Booking a Volvo bus on PAVATHI is extremely easy. You just have to select the desired route and filter out Volvo buses from the list of buses available. Choose a suitable AC Volvo bus on PAVATHI and head to the payment section for purchasing your ticket.